I have to say, I am so far, quite impressed with Sonic.net. I’ve always gotten a person on the phone quickly. They have always been helpful. I was having some slowdown a week or so ago, so I gave them a call. Someone from Sonic just called me to checkup! Now, those of you who do not have experience with DSL providers aren’t really impressed right now, but those of you who are like me, and have been through hours upon hours of frustration know what a big deal that is. I whole heartedly recommend Sonic.net to any of you out there who are in need of some good DSL with good customer service.